Privacy Policy
Last updated: April 2026
1. Who We Are
ReachAI ("we", "us", "our") provides an AI-powered B2B outreach content platform. This policy explains what data we collect, how we use it, and your rights over it.
2. What We Collect
Information you provide:
- Email address (required to create an account)
- Password (stored encrypted — we cannot see it)
- Content you enter into generation forms (prospect names, company info, value propositions)
- Payment information (handled entirely by Stripe — we never see your card number)
Information collected automatically:
- Usage data (number of generations, plan type, timestamps)
- Basic browser and device info for error tracking
3. How We Use Your Data
- To provide the Service: Your form inputs are sent to Anthropic's API to generate outreach content. Anthropic processes this data under their own privacy policy.
- To manage your account: We store your email and plan status in Supabase (our database provider).
- To process payments: Stripe handles all billing. We store only your Stripe customer ID.
- To improve the product: Aggregate, anonymized usage data helps us understand which features are most useful.
4. Who We Share Data With
We do not sell your data. We share data only with these service providers, to operate the platform:
5. Data Retention
- Account data is retained as long as your account is active.
- Generation history is stored in your account and accessible to you.
- When you delete your account, we delete your personal data within 30 days.
6. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Correct inaccurate data
- Delete your account and associated data
- Export your data
- Opt out of any marketing communications
To exercise any of these rights, email us at privacy@reachai.io.
7. Cookies
We use only essential cookies required for authentication and session management. We do not use tracking or advertising cookies.
8. Children
ReachAI is not directed at children under 18. We do not knowingly collect data from minors.
9. Changes to This Policy
We may update this policy as the product evolves. We'll notify you by email or in-app notice for material changes.
10. Contact
Privacy questions: privacy@reachai.io
General support: support@reachai.io